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The award-winning Water Zone podcast brings together various perspectives from industry experts, government leaders, authors, environmentalists and others to discuss today’s water challenges and explore opportunities for sustaining one of our most vital resources. Sponsored and supported by The Toro Company.
Episodes
Friday Apr 14, 2023
Building Customer Relationships
Friday Apr 14, 2023
Friday Apr 14, 2023
A solid relationship is one of the most important factors customers consider when entering a long-term relationship with a manufacturer. Toro Director of Irrigation Services, Inger Nordby, joins the show to explain how the company’s National Service Network (NSN) builds relationships through 24/7 support, extended warranty and digital support tools. She also explains the ways in which her team partners with end users, the distribution network, order fulfillment, product management and engineering to immediately help resolve field issues as well as test new products.
Podcast Recorded on April 6, 2023